Rockbridge County Vacations & Trips from $365

Stuck in time resort with zero maintenance and antiquated equipment. If getting into your room with the issued room key or having working internet is important, don't stay at Massanutten. Room smelled bad, the bathroom fan is so loud and clunky and is one with the light so you just end up leaving the light and fan off. Carpet was old and ratty; the TV has only local channels and a 'DVD player' - thats how old the infrastructure is. Front desk issues you a key and then warns you that the keys are fussy and sometimes dont work. Great, after you drive another 10 miles (literally) to your room, only to find your door doesnt open. No hotel staff are there to help, no phone is there to call for service. Finally got in the room and its paper thin walls, slamming of doors, and kids running up and down the halls. No elevator for upper floors, these are repurposed condos from the 60's. But dont worry, they charge full price. This place has given up on customer satisfaction and on top of all that they charge $5.00 for cheap bottled water. Get ready for disappointment.

We could hear music from the night club next door late into the night.

Great place

Marvelous place. Location is amazing (many beautiful trails) and the hotel has a lot of charm. Great for adults and kids.

Location, style and decor.